Returns & Exchanges

At Mobi, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your fit isn't perfect, we are committed to making it right with a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.

• 4.
  Drop Off & Track

  Leave your package at any authorized carrier location and keep your tracking number to monitor your return's journey back to our warehouse.